Yes. We provide a very easy method to create an account at the website as long as you have an email address to receive the verification code.

You can enable two-factor authentication in your account settings to add an additional security level.

We use FEDEX, UPS, USPS and DHL shipping services to ship to your address.

Yes, you will be able to ship the orders using your account number.

Yes, we ship to legitimate addresses anywhere on a global basis.

Yes, we take returns and provide full refund as long as the products are in resalable condition. Detailed procedures are within our RMA policies.

Yes, you will be able to check the progress and timelines on your returns and repairs directly within your account at the website.

We strive for a high level of product and service quality to all our customers. If you feel that our product or service quality does not meet your expectation, you can report any of your concerns directly to the Quality Committee at Predision Group by sending an email to dhe@predision.com. Our top management will personally contact you to ensure that your experience with Predision products and services are pleasant.

Yes, we provide 24 x 7 live chat service to ensure that our customers' questions are addressed on a real time basis. To save our customers' time and ensure that they can be more efficient, we have a team of technical and commercial professionals that are working diligently to provide timely assistance.

Yes, as a designer and manufacturer, Predision Group works with partners to provide products and services to global customers through cooperation. We truly consider partners as our arms and legs to create integrated channels to help customers receive the best business experience. Distributors or resellers can have all the benefits and privileges directly online within their accounts. More details can be found on our Partner Cooperation Program .